10years+ of professional
practical experience

THINK POWER's product development team
Give you the highest quality, most competitive price products

10years+ of professional
practical experience

THINK POWER's product development team
Give you the highest quality, most competitive price products

10years+ of professional
practical experience

THINK POWER's product development team
Give you the highest quality, most competitive price products

10years+ of professional
practical experience

THINK POWER's product development team
Give you the highest quality, most competitive price products

FAQ

Error code Description

Simple troubleshooting

Failure Conditions and Troubleshooting

｜Communication Fail: This message will be displayed when equipment loses communication during
connection.

Please check whether the equipment power is on.
Please check whether the communication between the computer and the equipment is normal.

｜GCF: SBS data recording is selected when started and TPT-G100A communication fails during the
operation process.

Please check whether there is poor connection between G100A and the equipment.

｜PCF: The equipment is in parallel connection mode and one or more channels within a parallel
connection are not connected during the operation process.

Please check whether the equipment power is on.
Please check whether the communication between the computer and the equipment is normal.

｜SBSE: SBS data recording is selected when started and TPT-G100A read fails during the operation
process.

Please check whether there is poor connection between TPT-G100A and the Pack port.
Please check whether Pack has proper communication.

｜Cerr: The difference between the set current and the actual current is over the set range during the
operation process.

Please confirm whether the wiring of the battery load is disconnected, has poor contacts or is oxidized.
Has the equipment not been calibrated for a long time?

｜Verr: The difference between the set voltage and the actual voltage is over the set range during the
operation process.

Please confirm whether the wiring of the battery load is disconnected, has poor contacts or is oxidized.
Has the equipment not been calibrated for a long time?

｜Busy: Busy failure will occur during the first communication when the computer has not
communicated with the equipment for over 2 minutes.

Please confirm whether the computer has crashed or if it is running slow and is unable to send real-time signals.

｜OV: Over-voltage protection; the actual voltage value is over the set voltage protection value
during the operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜OC: Over-current protection; the actual current value is over the set current protection value
during the operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜OT: Over-temperature protection; the actual temperature value is over the set temperature
protection value duringthe operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the external thermistor has an open-circuit, short-circuit or poor connection.
Please confirm whether there is poor cooling around the battery.

｜UV: Under-voltage protection; the actual voltage value is less than the set voltage protection value
during the operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜UC: Under-current protection; the actual current value is less than the set current protection value
during the operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜VCF: SV data recording is selected when started and TPT-SV communication failed during the
operation process.

Please check whether there is poor connection between SV0516A and the equipment.

｜TCF: TMS1 data recording is selected when started and TPT-TM communication failed during the
operation process.

Please check whether there is poor connection between TMS and the equipment.

｜COV: Cell over-voltage protection; the actual cell voltage value is over the set cell voltage
protection value during theoperation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜CUV: Cell under-voltage protection; the actual cell voltage value is less than the set cell voltage
protection value during the operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜vCOT: Cell over-temperature protection; the actual cell temperature value is over the set
cell temperature protection value during the operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the Thermocouple has an open-circuit, short-circuit or poor connection.
Please confirm whether there is poor cooling around the battery.

｜IMV: The voltage difference of each cell string is too great.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜CCF: SC data recording is selected when started and TPT-SC communication failed during the
operation process.

Please check whether there is poor connection between SC and the equipment.

｜COC: Shunt over-current protection; the actual cell current value is over than the set cell current
protection value during the operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜CUC: Cell under-current protection; the actual cell current value is less than the set cell current
protection value during the operation process.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

｜IMC: Shunt difference of each cell string is too great.

Please confirm whether there are protection parameter setting errors.
Please confirm whether the battery status is normal.

Simple Troubleshooting
｜The device is unable to connect when using the USB interface:

Please confirm whether the communication cable is properly connected.
Please confirm that the equipment power is on.
Please wait for the operating system to add and install the equipment when using it for the first time.
Please confirm that equipment is properly connected; when the software cannot find the equipment,

please remove the USB cable and re-insert it then search for the channel again.

If it still cannot properly connect, please restart the computer and test it again.

｜Unable to connect when using RS232 to RS485 connecting :

Please confirm whether the communication cable is properly connected.
Please confirm that the equipment power is on.
Please confirm whether RS232 is properly installed on the computer.

｜Failure occurrences

Please first check the failure log to confirm the failure source.
Please check “Channel messages” to confirm whether there are protection setting value errors and whether they comply with output test requirements.

｜No record data or no SBS record data

Please confirm whether the record time is set in process edit.
Please check whether “Record SBS data” is selected when “Starting”.

Environment for installation

Think Power Technology Co., Ltd.

Product consultation

TEL：+886-2-22902095

FAX：+886-2-22900586

ADD : 2F.,No.25,Wuquan 3th Rd., Wugu Dist.,
New Taipei City 24890, Taiwan.

HIGH POWER BATTERY PACK,HIGH POWER BATTERY PACK TEST SOLUTIONS,Li-ion Battery,Charge and Discharge Test Equipment,BMS BMS PCBA TEST EQUIPMENT,high precision,customized,high power,Low current,THINK POWER

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